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Access to SkillFusion Customer Support Online.
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Access to our library of pre-built software models.
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Software upgrades included for the duration of your support contract.
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Escalation up to SkillFusion Software’s CTO if needed.
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Advice on modeling best practices issues.
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Advice on code customization.
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Business rule suggestions.
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Advice on modeling to improve data migration from legacy systems.
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Advice on modeling to improve integration with other systems.
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Covers field-level encryption issues.
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Covers database-level encryption issues.
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Covers data-transmission via SSL.
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Number of named developers.
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1
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1
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1
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Check up on operating system of database server.
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Check up on database server configuration (Oracle, SQL Server, DB2, mySQL).
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Check up on operating system of web and application servers.
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Support for integration with IDEs.
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Check up on application server configuration (Tomcat, Windows, JBoss, WebLogic, WebSphere).
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Verification of JDBC connection.
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Verification of ODBC connection.
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Verification of OLEDB connection.
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Contact us via telephone 9 am to 6 pm Eastern Standard Time (US)
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Phone reply from an actual developer within 2 hours.
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Email reply from an actual developer within 1 day.
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Email reply from an actual developer within 2 days.
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